SCH Customer

SCH Customer or Dealer Portal

The Dealer Portal is central repository for a company to interact with its Dealers. The portal can be accessed through the SAP Enterprise Portal (EP). This portal provides dealers with:

Benefits

  • Order entry time reduced and error free
  • Lower cost due to self-service process of order entry
  • More agile supply chain as there is no time lag between order creation by dealer and visibility within supply chain
  • Ease of Tracking and Managing without need for internal personnel to communicate with Dealers
  • More effective Dealer Communication
  • Wider Spectrum of Customer targeted without having to communicate individually
  • Promotional Activities at lower costs

To View the demo of the dealer portal click here

 

  • Latest product information including products, prices, brochures etc.
  • Product availability information including stock availability and lead times
  • An online, real-time order-entry and order-tracking tool
  • An online, real-time reporting system for orders, deliveries, invoices and account balances

And it provides an organization with,

  • An easy interface to disseminate product information to dealers
  • A real-time order-entry system without the need to use its own employees to enter orders
  • A real-time system to post invoices, credit history and account balance of customers (dealers)

The Dealer Portal comprises the following components:

schcustomer

Product Information

  • Product Catalog
  • Product Pricing
  • Product Lead times

Transactions

  • Order Entry
  • Invoice

Reporting

  • Order Status Tracking
  • Delivery Status Tracking
  • Invoice Reporting
  • Dealer Credit Limits
  • Dealer Account Statement

Collaboration

  • Grievance redressal
  • Discount Request
  • Feedback

Benefits

  • Order entry time reduced and error free
  • Lower cost due to self-service process of order entry
  • More agile supply chain as there is no time lag between order creation by dealer and visibility within supply chain
  • Ease of Tracking and Managing without need for internal personnel to communicate with Dealers
  • More effective Dealer Communication
  • Wider Spectrum of Customer targeted without having to communicate individually
  • Promotional Activities at lower costs

 

To View the demo of the dealer portal click here

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