Business Relation Management

Building strong relationship between the business partners i.e. customer, supplier and employees is vital. SAP provides solutions like SAP Supplier Relation Management application, SAP Human Capital Management Solution and SAP Customer Relation Management Application in enhancing the supplier, customer and employees relationship. EIMS holds expertise in implementing Business Relation Management solutions that helps to bring transparency in organization’s operations, minimize turnaround time, increases the efficiency of supply chain and business partner satisfaction.

 

Benefits Customers Get:

  • BI based analytics and digital dashboards
  • Secure communication over internet
  • Easy access through mobility, portal
  • Integration with DMS to manage business documents
  • EIMS industry specific accelerators and helper applications
  • Workflow driven automation of business processes
  • Seamless integration with ERP system
  • Business partner enablement to use applications
Solutions Offering

Supplier Relation Management:

SAP Extended Sourcing
SAP Extended Procurement
SAP Contract Lifecycle Management
SAP Supplier Self Service
SAP Spend Performance Management

Customer Relationship Management:

SAP CRM – Sales
SAP CRM – Service
SAP CRM – Marketing
SAP CRM – Contact Center

Human Capital Management :

SAP HCM – (Organization management, Personnel administration)
SAP HCM – Time management
SAP HCM – Performance Management
SAP HCM – Learnin Solution
SAP HCM – Payroll (country specific / international)
SAP HCM – Travel Management
SAP HCM – e-Recruitment
SAP HCM – ESS, MSS

Our competency

EIM Solutions has deep expertise in implementing business relation management solutions for large enterprises. We have witnessed the power of automating business partner communication. It reduces turn around time drastically, brings in efficiency across supply chain and increases business partner satisfaction. Implementation of these solutions brings in high degree of transperency into process. Salient features of our engagements are:

Workflow driven automation of business processes
Seamless integration with ERP system
Adequate business partner enablement to use applications
BI based analytics and digital dashboards
Secure communication over internet
Easy access thru mobility, portal
Integration with DMS to manage business documents
EIMS Industry specific Accelarators, Helper applications

Services Offering

Packaged Implementation (green-field, brown-field)
Data migration
System upgrade (technical, functional)
Custom add-on development
Business intelligence
System integration
Support and enhancements
Business partner enablement workshops
Application Roadmap strategy
Audit

References

Bamburi Cements
Kenya Power Generation
Geothermal Development Corproation
Africa Union
National Socail Security Fund Kenya
Mumias Sugar

For more references and case studies

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